About the Role
Viland Travel, a leading DMC (Destination Management Company) specializing in tailor-made journeys across Vietnam and Southeast Asia, is looking for an experienced Senior English-speaking Travel Consultant to join our team in Hanoi.
This is a key position for professionals with a strong background in inbound B2C sales and a passion for designing bespoke travel experiences. If you have a solid understanding of international markets and thrive in a dynamic, growth-oriented environment, we want to hear from you.
Key Responsibilities
- Manage inbound B2C sales for clients from the USA, Europe, Australia, and Asia
- Design personalized travel itineraries for Vietnam, Laos, Cambodia, Thailand, and Myanmar
- Lead and mentor junior team members, fostering a collaborative sales culture
- Maintain excellent customer service before, during, and after the tour
- Contribute strategically to sales targets and company growth
- Collaborate with operations and accounting to ensure smooth tour execution
- Handle invoicing, payment processes, and other administrative tasks as assigned
Requirements
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Experience: Minimum 3–5 years in the travel industry in a B2C sales or consulting role
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Market Focus: Demonstrated experience with clients from international markets (US, Europe, Australia, Asia)
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Destination Knowledge: Strong familiarity with Southeast Asia destinations
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Language: Excellent written and spoken English
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Leadership: Proactive mindset with mentoring abilities and a solution-focused approach
Note: Only candidates who meet the minimum experience requirement will be considered.
What You'll Do at Viland Travel
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Craft and price customized itineraries for inbound travelers
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Consult clients directly based on qualified leads provided by the Marketing team
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Ensure high customer satisfaction and tour quality
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Support on-tour troubleshooting and client communication
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Meet and exceed revenue and profitability KPIs
- Work closely with other departments to ensure smooth tour delivery
Why Join Viland Travel?
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Competitive base salary with commission and performance bonuses
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Full benefits: social insurance, health insurance, unemployment insurance
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12 days of annual leave (plus 1 additional day every 2 years of service)
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Opportunities for career advancement and annual salary reviews
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Professional, supportive, and energetic team culture
- Company events, team-building activities, and travel incentives
Working Conditions
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Working Hours: Monday – Friday, 08:00 – 17:00
- Location: 27 Pho Duc Chinh, Ba Dinh District, Hanoi
How to Apply
Send your CV and cover letter to: [email protected]
For more information, contact: 0968 582 294 (Ms. Tien)
Step into a senior role at Viland Travel
Your experience and leadership will help create extraordinary travel experiences for clients from around the world. Join us to make an impact and grow in a collaborative, international team.
