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Tien Pham

Join Viland Travel’s Hanoi Team - Now Hiring Experienced Sales Executives

Viland Travel, a reputable travel company specializing in tailor-made journeys across Vietnam and Southeast Asia, is looking for English-speaking Inbound Sales Executives to join our dynamic team in Hanoi.

This is a great opportunity for travel professionals who are passionate about delivering high-quality experiences and building strong relationships with international travelers.
 

Key Responsibilities

  • Manage B2C travel inquiries primarily from the USA, Europe, Asia, and Australia markets.

  • Consult and sell personalized tour packages to key destinations: Vietnam, Laos, Cambodia, Thailand, and Myanmar.

  • Handle incoming inquiries, design customized itineraries, and offer travel solutions tailored to each client’s needs.

  • Deliver excellent pre-sale and post-sale customer care to ensure client satisfaction.

  • Work closely with the operations and accounting teams to ensure smooth tour execution and payment coordination.

  • Contribute to achieving individual and team sales targets.

Requirements

  • A minimum of 2–3 years of experience in inbound travel sales, tour consulting, or a similar role in the tourism industry.

  • Fluency in English (both spoken and written) is essential.

  • Strong knowledge of key Southeast Asian travel destinations.

  • Excellent communication and teamwork skills.

  • Preference will be given to candidates with personal travel experience in the region.

  • Only candidates who meet the experience requirements will be considered.​

What You Will Do

  • Build, price, and consult customized travel itineraries for international travelers.

  • Handle qualified inbound leads provided by our Marketing team - no cold calling required.

  • Coordinate with clients and internal departments to ensure exceptional service delivery.

  • Support the resolution of any tour-related issues in collaboration with operations and accounting.

  • Manage invoices and track payment processes.

  • Participate in performance reviews and contribute to the team’s overall success.

  • Perform additional tasks assigned by the Sales Manager or General Manager.

Why Join Viland Travel?

  • Competitive salary with performance-based bonuses and commissions.

  • Full social, health, and unemployment insurance as per Vietnamese law.

  • 12 days of annual leave plus an extra day for your birthday or personal occasions.

  • Regular team-building activities, celebrations, and travel incentives.

  • Professional development support through training and skill-building opportunities.

  • Clear career advancement pathways and annual salary review.

  • Direct engagement with international clients and global partners.

  • No weekend work or overtime required - enjoy flexible working hours.

  • Monthly allowance for parking and phone usage.

Working Location & Hours

  • Location: 27 Pho Duc Chinh, Ba Dinh District, Hanoi

  • Working Hours: Monday - Friday, 08:30 AM - 05:30 PM

How to Apply

Send your CV to [email protected]
For more information, please contact 0968 582 294 (Ms. Tiên)

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