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4.9/5
1498 reviews (All source)

Reviews on Our Service

At Viland Travel, we work hard to create unique, personalized Southeast Asia holidays for discerning travelers. Your satisfaction is the ultimate destination in our branding journey. Therefore, our success is measured by the index of happy customers, repeat customers, and referrals. Below are the unedited customer service reviews from who traveled with Viland Travel in past years. Spare your time to read all reviews and discover how we helped our customers make their marks in Southeast Asia. Contact us to have a trip of a lifetime.

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Spend time reading real unedited customer service reviews of Viland Travel.

Mr. Robert Brukec
February 7, 2017

I found Villand travel contact on the web as travel agent from Croatia needed to put perfect Vietnam package for my VIP client who already visited Vietnam few years ago. After sending my request I get very good quotation for mr client including everything he wanted to do from Saigon through Mekong delta cruise up to Hanoi. Very nice, cooperative and professional Sarah from Hanoi office was more that helpful in adjusting of itinerary in order that everything would be perfect since all the services were private and top class service were requested. I would really recommend this agency to anyone who wants to have great time in Vietnam with personal touch and great hospitality and care. Best wishes in the future and just keep going with such a high level of service:)

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Robert Brukec
Premier Tour Planner for SE Asia
November 22, 2016

I am just flying home from a 12-day tour of Vietnam organized by Viland Travel and I must say I’m extremely satisfied with everything they did for me. I really appreciated how well they listened to me during the planning stages for this trip. I was able to see everything I wanted to see – and more. Their selection of hotels, tour operators, modes of transport and all other arrangements was outstanding. I was able to make all of my connections seamlessly. This is just the kind of service I expect from experienced, well run tour organizer.

I particularly appreciate the efforts Daisy went to to make sure my needs were being well accommodated. I also enjoyed my guide Sunny who joined us on Oasis Bay cruise on Halong Bay. These are both good people but there are more working behind the scenes I’m sure.

Everything went so well I am changing my plans for the coming year to include another trip to Southeast Asia and I will again rely on Viland Travel because I know they will do a good job!

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William R
-Baltimore, Maryland
Ha Long Bay Cruise
October 2, 2016

We’ve returned from our 3days/2 nights cruise and it was just breathtaking. We spent pretty good time there. We had a perfect guide named Cookie monster, girl who was making jokes all the time, gave us a lot of information about everything we asked, she just named everyone in group by his/her name which made us feel as part of the family. Ship crew helped us with everything we asked for. During cruise we visited lot of interesting places, we were both swimming and kayaking, tasting variety of vietnamese cuisine. Thank you very much for all of it.

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Katerina J
Excellent Halong Bay Cruise
October 1, 2016

I’ve just returned from an excellent cruise on Halong Bay. An absolutely breathtaking place.

Made even more enjoying by our knowledgable guide Quy (nicknamed Cookie Monster). She spoke brilliant English and had a great sense of humour. She took the time to welcome all guests and encouraged us all to get to know each other better.

Highly recommended for a balance of relaxation and adventure. Particularly enjoyed the kayaking through the tranquil lagoons.

If you can, ask for Quy to be your guide!

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Luke James Taylor
-Sheffield, United Kingdom
Halong bay
September 30, 2016

Very good trip. Beautiful landscape.
Quy, my guide was nice. She implicate and interesse the visitor.
I have learn so much about the bay and vietnam.
Thanks to Quy and the boat service.

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Christophe F
The best travel agency in Vietnam
September 27, 2016

Me and my family are planing our second trip to Vietnam and we booked our trip to the north (Sapa and Halong bay) via Viland Travel.
We found out that this is probably the BEST travel agency in vietnam.
The patience, the professionalism, the prices and most of all the quick replies made us choose Viland Travel and we are so happey that we did.

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HagaiDgani
-Netanya, Israel