1498 reviews (All source)

Reviews on Our Service

At Viland Travel, we work hard to create unique, personalized Southeast Asia holidays for discerning travelers. Your satisfaction is the ultimate destination in our branding journey. Therefore, our success is measured by the index of happy customers, repeat customers, and referrals. Below are the unedited customer service reviews from who traveled with Viland Travel in past years. Spare your time to read all reviews and discover how we helped our customers make their marks in Southeast Asia. Contact us to have a trip of a lifetime.

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Spend time reading real unedited customer service reviews of Viland Travel.

Fantastic Travel Company
April 3, 2023

We have just returned from a 17 day tour of Vietnam and Cambodia organized by Viland Travel. Our trip was originally planned for March 2020 and less than two weeks before departure it had to be cancelled due to Covid. Viland Travel not only honored our original booking and deposit but actually improved our itinerary and upgraded our hotels and after a 3yr delay we were able to make our trip which was a special holiday for myself and my two sisters. Ms Kata Tran was outstanding in organizing our perfect trip, her attention to detail and constant communication before and during our trip was very reassuring and everything that she planned for us went as smooth as clockwork… the drivers, guides, hotels and tours all exceeded our expectations and I am just so happy that we chose Viland Travel. I have absolutely no hesitation in recommending this company to anyone considering traveling there and cannot praise Kata highly enough.

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Catherine Carey
-London, UK
Kata is the best!
March 6, 2023

We just returned from a 2 week tour through Vietnam organised by Kata Tran from Viland Travel. Tour planning with Kata was great and she also took care of us during the journey updating us continuously throughout the trip. I never experienced more personal support – I highly recommend booking with Kata – she is the best tour Organizer I ever had!

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Awesome service!!
January 6, 2023

I had an amazing time in Vietnam and Thailand in October 2022. Kata Tran was outstanding in our booking process, and our communications with her were the main reason I booked through Viland Travel. The trip perfectly balanced sightseeing, activity, and beach relaxation. Each transfer between cities was seamless and accommodations were fabulous at each stop. Our guides were extremely knowledgeable, kind, and flexible, and the drivers were skillful. Everyone was courteous, and respectful, and made us feel welcome. I would highly recommend this company – they went far and beyond all expectations. Thank you all.

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Vietnam, Laos & Cambodia in November 2022
November 29, 2022

We are four friends who booked a private 22-day tour of Vietnam, Laos, and Cambodia with Viland Travel and had an amazing time. Our travel agent, Lucas, …was in daily contact with us…making sure all the things were on the right track. Overall, we feel like we booked a tour and in the end, we got ourselves once in a lifetime experience. We can’t thank enough Viland Travel, and Lucas.

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-Lyon, France
Trip of lifetime
March 16, 2022

We have just returned from a 24-day excursion in Vietnam, Cambodia, and Thailand. Linh was awesome to deal with. Linh gave us a phone call, right after we sent a travel request to Viland Travel. She listened to what we love to do on our private tour and worked out everything to match. The whole tour unfolded on time and without a hitch. The guides’ knowledge of the sites and English was very good and the drivers were timely and caring. They always had a cold bottle of water and cleansing towel ready for us when we returned from visiting a site. The highlight of our trip was visiting the Patara Elephant Park outside of Chaing Mai, Thailand, where we spent a full day with the elephants: learning about them and being taught how to communicate with them; feed them; water them; ride them in the jungle for 45 minutes; then bathing them. It was WONDERFUL. Linh recommended this particular Farm for an elephant experience and we were so happy because we had heard from others about their disappointment at some other elephant sanctuaries/excursions. Patara Farm is associated with the Veterinary Department of Chiang Mai University so you know the animals are well cared for and it shows. I would HIGHLY recommend Viland Travel and Patara Elephant Farm.

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Good trip
February 16, 2020

Nice trip within friendly guides and lovely stops and lunch. Snorkelling, kayaking and sunbathing in some laid back, beautiful spots. Great value for money.

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