Cancellation

We would deeply regret your decision to cancel your trip to Viland Trave, however we realize that there are many valid reasons that this can happen. 

In the event of cancellation, the cancellation fee will be applied as below: 

  • In more than 30 days prior to the trip departure: 10% charge of tour value will act as your cancellation fee to cover hotel charges and organization fees. ( We need to pre pay for all hotels as in your itinerary)
  • In 15 - 30 days prior to customer’s arrival: 30% charge.
  • In 7- 15 days prior to customer’s arrival: 50% charge.
  • In 4 - 7 days prior to customer’s arrival: 75% charge.
  • Within less than 4 days prior to customer’s arrival or no show: 100% charge

After the trip has commenced, we are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days on tours.


SPECIAL NOTES:

  • Viland Travel™ Cancellation received up to 45 days before departure.
  • You need to pay more if the cancellation of a member in your tour group causes the change of the Tourist Class.